Free shipping on new instruments and accessories
  • Only to the 48 contiguous US states.
  • Pre-owned instruments, sheet music, and rentals do not qualify for free shipping promotions. However, sheet music is a flat shipping rate of $4.95 regardless of copies purchased.

If you aren’t happy with your purchase for any reason, contact us within the 15-day return period and we’ll send you a return mailing label. Just put it back in the packaging it came in and drop it off at your local UPS store. If the product is returned in brand-new condition, you will receive a refund.

  • There will be a restocking fee for used or damaged items.
  • The 15-day return policy may not apply to disposable personal items including clothing and maintenance accessories. See our Terms & Conditions.
  • The cost of return shipping will be deducted from your refund if your purchase was not part of a free returns promotion (see below).
  • Only available in the United States. Unfortunately, at this time all international sales are final and not eligible for return, refund, or exchange.
  • Only available for Houghton Horns’ stock products. If an item is special-ordered for the customer or customized by our repair shop, the sale is final and the item is not eligible for return, refund, or exchange.
15 Day Money-Back Guarantee
15 Day Money-Back Guarantee

If you aren’t happy with your purchase for any reason, contact us within the 15-day return period and we’ll send you a return mailing label. Just put it back in the packaging it came from and drop it off at your local UPS store. If the product is returned in brand-new condition, you will receive a full refund.

  • There will be a restocking fee for used or damaged items.
  • The 15-day return policy may not apply to disposable personal items including clothing and maintenance accessories. See our Terms & Conditions.
  • The cost of return shipping will be deducted from your refund if your purchase was not part of a free returns promotion (see below).
  • Only available in the United States. Unfortunately, at this time all international sales are final and not eligible for return, refund, or exchange.
  • Only available for Houghton Horns’ stock products. If an item is special-ordered for the customer or customized by our repair shop, the sale is final and the item is not eligible for return, refund, or exchange5
Free returns on new instruments and mouthpieces.
  • Free returns promotion only available in the 48 contiguous US states.
  • Tubas and other similarly bulky instruments are excluded from the free returns promotion.
  • The free returns promotion applies only to Houghton Horns’ stock products. Any product that was special-ordered for the customer or customized by our repair shop is not eligible for return, refund, or exchange.